Commercial Pet Waste Removal in Austin, TX

Poo Squad ATX handles commercial pet waste removal in Austin and the surrounding area for apartment communities, HOAs, condo associations, and property managers. Tim Johnson, who owns this location, spent years working with apartments and properties before starting Poo Squad, so the commercial side of this business is not an afterthought here.

Below are the questions property managers actually ask us, answered directly.

What kind of properties do you service?

Multifamily communities are the bulk of it. Apartment complexes, condo associations, townhome developments, and single family HOAs with common areas. We also work with build to rent communities, senior living properties, and mixed use developments with a dog run or a landscaped common lawn that residents use.

The common thread is shared ground. When one household's dog uses a private yard, the consequences stay in that yard. When two hundred households share a courtyard, a greenbelt strip, and a fenced dog park, waste stops being one resident's problem and becomes a property problem, a leasing problem, and eventually a complaint volume problem.

Austin has an unusually high concentration of pet friendly multifamily. Pet policies are a competitive feature here, and the corridors where new construction has been heaviest, north Austin through 78727 and 78753, the Round Rock and Pflugerville side, the Cedar Park and 78613 and 78717 area, and the dense central ZIPs like 78704 and 78741, are exactly where common area waste accumulates fastest.

How often do you come out, and how do you decide?

That depends on the property, and we would rather look at it than guess. A hundred unit community with a small dog run and moderate pet occupancy is a different job than a four hundred unit property with three greenbelt strips and a leash free park.

In practice most communities land somewhere between one and three visits per week, and dog park areas usually need more attention than the general grounds. We will walk the property with you before quoting, because the honest answer to frequency comes from seeing where residents actually walk their dogs, which is almost never where the site plan suggests they will.

Austin's climate pushes this. Grass grows most of the year here rather than shutting down for a winter, so common area waste never gets a natural pause. Summer is its own case: sustained triple digit heat drives odor hard, and a courtyard that read as fine in March becomes a leasing office conversation in August.

What exactly gets covered on a visit?

Common areas, dog parks and pet relief stations, greenbelt strips, courtyards, entry landscaping, and the routes between buildings where residents walk. On each visit our crew sweeps those areas in overlapping passes rather than a single loop, bags everything, and hauls it off the property.

We can also service and restock pet waste stations if your community has them, which is usually the difference between a station that helps and a station that becomes an eyesore. An overflowing bag dispenser and a full canister at the entrance to a dog park is worse than no station at all, and residents notice it immediately.

Private patios and individual unit yards are handled separately. Some properties want them included, some want them left alone, some want us to offer service to residents directly. Any of those work, we just need to know which before we start.

Do you provide documentation for our records?

Yes. Property managers need something more than a truck that came and went, especially when an owner or a regional asks what a line item is buying.

We can provide service confirmations on a per visit basis, so there is a record of every date we were on site. If your community is dealing with a specific problem area, a particular building, a stretch of greenbelt, a station that keeps overflowing, we can report on that specifically so you know whether it is improving or whether the answer is more frequent service in that spot.

For associations, that record is what turns a maintenance expense into something defensible at a board meeting.

Is this actually worth the line item?

The honest version: it depends what you are currently spending on it without realizing.

Most communities are already paying for pet waste in ways that do not show up as pet waste. Maintenance staff pulled off other work to handle complaints. Landscaping crews working around it or through it. Resident turnover and reviews that mention the grounds. A dog park that residents stopped using, which quietly removes an amenity you are marketing.

A dedicated dog poop pick up service is a fixed, predictable cost that takes all of that off your maintenance team. It is also considerably cheaper than the alternative most properties eventually reach for, which is enforcement: DNA testing programs, fines, and the resident relations cost of policing it.

We are not going to make a claim about a specific dollar return, because that depends entirely on your property. What we will do is walk it with you and give you a real number.

What does commercial service cost?

Commercial pricing is quoted per property. There is no useful published rate, because the inputs are the size of the common areas, the number of dog friendly units, how many separate zones need coverage, whether waste stations are included, and how often we come out.

Our residential rates give you a sense of the scale we operate at: recurring residential service starts at $14 per visit for a single dog yard, and three times weekly residential service starts at $149 per month. Commercial work is priced separately and structured for the property, usually as a flat monthly rate so it is easy to budget and easy to approve.

How do we get started?

Call (512) 900-8199, Monday through Friday, 9am to 6pm, or request a quote at book.poosquad.com. Tell us the property, roughly how many units, and whether you have a dog park. We will come walk it.

We service Austin and the surrounding market, including Cedar Park, Lakeway, Bee Cave, Round Rock, and Pflugerville, from downtown ZIP codes like 78701 and 78703 out through 78704, 78745, 78741, 78753, 78727, 78726, 78717, 78681, and 78613.

If your community has been handling pet waste removal internally and it keeps eating hours that belong somewhere else, that is the exact problem this service exists to solve. One conversation and a walk of the property will tell you whether it makes sense for your budget, and there is no cost to finding out.